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Privacy Policy

LAST UPDATED: Sept 18, 2016

Blanco America, Inc., a Delaware corporation (called “Blanco”, “we”, “our”, or “us”) is concerned about online privacy and, by this Privacy Policy, sets out how Blanco collects, uses and discloses your personally identifiable information in connection with its online business. Personally identifiable information (“PII”) is any information about an individual that, individually or in combination with other information, can be used to distinguish or trace the identity of the individual, including without limitation, an individual’s name, signature, photograph, postal address, all telephone numbers including mobile numbers, or social security number. This Privacy Policy describes our practices with regard to information (including PII) which we obtain and collect through websites operated by us and from which you are accessing this Privacy Policy (collectively, called the “Websites”). The Websites includes all such sites usable through computer and mobile devices and includes our social media pages and apps located at Facebook (https://www.facebook.com/blancoamerica), Twitter (https://twitter.com/blancoamerica), Pinterest (https://www.pinterest.com/blancoamerica/), and Instagram (https://www.instagram.com/blancoamerica1/), which pages and apps are collectively called our “Social Media Pages”). This Privacy Policy also describes our practices with regard to information collected through HTML-formatted email messages from us which link to this policy. This Privacy Policy does not apply to or govern the collection of any information by any means of any Affiliates of Blanco or by any third parties.

Before using any of the foregoing or submitting any of your PII to us, you should review this Privacy Policy. Any use of any of the foregoing controlled by us is confirmation of your agreement with all of the terms of this Privacy Policy and your consent to our collection and use of your PII as outlined in this Privacy Policy.

Any requests to correct or clarify your personally identifying information, or requests to modify your "opt-out" preferences can be directed to:

Blanco America, Inc., Customer Service

110 Mount Holly By-Pass

Lumberton, New Jersey 08048

Phone: 888-668-6201

Email: blanco@blancoamerica.com

Changes to this Privacy Statement.

From time to time, Blanco America may use customer information for new purposes not previously disclosed in this privacy notice. If our information practices change at some time in the future we will post the policy changes here to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back to our Web- site periodically because your continued use of the Website or our Social Media Pages following any changes to the Privacy Policy will be deemed to constitute your acceptance of such change. Each version of this Privacy Policy will be identified by its effective date, which is the Last Updated date at the top of this page.

What Information does Blanco Collect and How do we Use it?

Access to our Website does not require you to register for an account or to provide any personal or business information to us. Most of the data that we collect is voluntarily provided to us and used only to assist us in carrying out our business; to process an order, ship product, provide customer service and product support, confirm delivery, obtain payment, and initiate refunds in connection with our customers, as well as handling product information requests, notifying you about promotions and conducting surveys. Further, in instances of employment with Blanco, personally identifiable information that you supply will be used to process your job application.

In providing our services and selling our products, we may collect the following types of information:

Personal Identifying Information that you may provide.

General Users. When you access our Website, we do not automatically request any personal information from you. Our servers will however automatically record information that your browser sends whenever you visit a website; thereby creating a server log. Server logs may include information such as your Internet Protocol address, browser type, browser language, the date and time of any request for services or products, screen resolution, operating system name and version, and one or more cookies that uniquely identify your browser or App. We may collect other Web usage information as well, such as the Web pages that a user visits on our Website, the amount of time spent on such Web pages and whether the browser re-visits our Website or Web pages. Such aggregate data is used for internal reporting purposes to monitor website usage and how to improve site functionality and does not provide any personally identifying information of a specific user.

Cookies and Apps. When you visit our Website, we send one or more cookies to your computer that uniquely identifies your browser. Cookies: "Cookies" give users a special, random ID that are small text files, which are stored on the hard drive of a user's computer. Cookies may be used for such things as improving the quality of our service and tracking how people search. Blanco uses cookies only to facilitate automated activity, store and track passwords, determine appropriate solicitations, and review navigation patterns. Cookies are not used to disseminate significant information about users over the Internet or to analyze any information that users have knowingly or unknowingly provided. When a user registers, the system will ask whether the user approves of the attachment of a cookie. If you decline the attachment of any cookie or disable your cookies, you may not have access to the full benefits of the Website. Registration enables the site to better determine a person’s interest areas and to provide us with the most relevant and accurate information.

We and our service providers may track and collect App usage data when you download and use the App. Such usage data includes such things as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App based on your device number.

User Communications. If you send email or other communications to Blanco, we may retain them in order to process your inquiries, respond to any requests and improve our services. We do not provide your email address to third parties for the marketing of third-party products without your consent.

Credit Cards. In certain instances, we may request credit card or other payment account information. Any such information will be maintained in encrypted form on secure servers by a clearinghouse and do not allow them to use it for any purpose other than payment to Blanco. Such information is not otherwise disclosed by us.

Combining Information. We may combine information that you provide to us with information from third parties in order to furnish you with better service. In certain instances, you may then have the opportunity to opt out of combining such information.

Correspondence with Blanco America. If you send Blanco personal correspondence, such as emails or letters, or if other users or third parties send correspondence to Blanco about your activities or postings on the Website, Blanco may collect such information into a file specific to you. All such submissions become property of Blanco America and may be used by us for all legal purposes

Links. We may present links in a format that allows us to keep track of the usage of such links.

Other Sites/Third Party Links. This Privacy Policy is only applicable to information collected through Blanco America’s Website and our Social Media Pages, and is not applicable to information collected offline or through third party links. With regard to any third party links, we do not exercise control over the privacy, security or content of any sites displayed as search results or any links within our website or our services. Such other sites may place their own cookies or other files on your computer. They may also collect data or solicit personal information from you. However, we do seek to protect the integrity of our site and welcome any feedback about such other sites.

Blanco America also uses the information submitted to it by users of its Website in the following ways:

Blanco America and any affiliated companies use data collected to improve its own web content, to respond to visitors' interests, needs and preferences and to develop new products and services.

Disclosures to Third Parties. We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website or Social Media Pages, conducting our business, or servicing you, so long as the parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property or safety. However, personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Disclosure to third parties (including credit bureaus and collection agencies) may also be made, even without your consent, where we have a good faith belief that access, use, preservation, or disclosure of personal information is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) detect, prevent or otherwise address fraud, security or technical issues; (d) to obtain payment for Blanco – on offered products or services or to otherwise enforce any agreement between Blanco and another party; or (e) protect against imminent harm to the rights, property or safety of Blanco, its users or the public as required or allowed by law.

Minors. We do not target persons under the age of eighteen (18) years old for the collection of information and do not knowingly collect personal information from such persons.

Choices for Personal Information.

If we use any personal information in a manner different from the purpose for which it is collected, we will ask for your consent to such use prior to the use being made by Blanco. Likewise, Blanco will offer you an effective way to opt out of the use of your personal information for any such other purpose.

We will not collect or use sensitive information for purposes other than the purposes described in this Privacy Policy and/or in a supplementary service privacy notice, without having first obtained your consent. Sensitive information is personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of an individual.

Consent to Use Personal Information. Under the provisions of the Data Protection Act(s) of 1984 and 1998 and the 1995 European Union Data Protection Directive (as applicable), Blanco or its agents must store, host and otherwise process the information (including personal data) supplied by you when registering on this Website. Blanco may send such data outside the European Economic Area for processing. If you reside in any country within the European Union (the EU), registering on Blanco’s Website or becoming a customer of Blanco America is authorization by you and your consent to the transfer or storage of personal information that you have provided in countries outside of the EU, including the United States. This authorization and consent applies even when you register on this Website to allow Blanco (or its designated agents) to use the information to send you unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services.

Information Security.

We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Such measures include internal reviews of our data collection, storage and processing practices and security measures. We also have agreements with any third party clearinghouse that we may use for the storage of credit card and other payment account information supplied to us.

Blanco’s employees who have access to personal information provided by users are subject to confidentiality obligations and may be subject to discipline, including termination of employment and criminal prosecution, for breach of such obligations.

Data Integrity and Updating Personal Information.

Personal information is processed by Blanco only for the purposes for which it is collected and consistent with the terms of this Privacy Policy and/or any supplementary privacy notices. Blanco America takes reasonable measures to make sure that the PII we process is accurate, complete and current. We however depend upon our users to update or to correct their personal information as they deem necessary.

Additionally, we make good faith efforts to provide you with access to your personal information. Such access is provided to you to allow you to either correct any inaccurate data or to delete it at your request. Of course, we may have to retain that data either because we are required to do so by law or for legitimate business purposes. Users will be asked to identify themselves before we process any request that a person’s personal information be accessed, corrected or removed. Such access and correction is permitted free of charge.

Blanco reserves the right to refuse to process any requests that are unreasonably repetitive, require disproportionate technical effort, adversely affect the privacy of others, or would be unreasonably impractical.

Enforcement.

Blanco America shall regularly review its compliance with this Privacy Policy. However, if you believe that Blanco has handled any of your personal information in a manner that does not comply with this Privacy Policy, please contact us by email to _____blanco@blancoamerica.com____ or call _____ 888-668-6201. Any questions about this Privacy Policy and any requested changes by a user to his PII should also be directed to Blanco in the same manner.

It is our policy to contact any complaining user about his or her concerns and complaint. Blanco America will also cooperate with any relevant regulatory authority to resolve any complaints regarding the transfer of personal data that cannot be resolved between Blanco America and the individual.

Disputes.

The services provided by us over the Internet are controlled and operated by Blanco from the United States. All users, including those users who access the Website from a country other than the United States, agree that the laws of the State of New Jersey, United States of America and that the exclusive jurisdiction of the courts within that State shall govern any dispute, including those arising from Blanco America’s use of personal information or otherwise relating to privacy, as specified in the Terms and Conditions of Use.

COPYRIGHT© 2016 Blanco America, Inc.